Lickety Split AC, Plumbing & Electric

The reviews for Lickety Split AC, Plumbing & Electric collectively present a bleak picture of the customer experience. Common themes across the sentiments include:High Charges and Inequitable Pricing: Many reviews consistently cite perceived overpricing for simple tasks. Customers report being quoted exorbitant fees that starkly contrast with estimates from other companies, often without clear jus... Read more

The reviews for Lickety Split AC, Plumbing & Electric collectively present a bleak picture of the customer experience. Common themes across the sentiments include:High Charges and Inequitable Pricing: Many reviews consistently cite perceived overpricing for simple tasks. Customers report being quoted exorbitant fees that starkly contrast with estimates from other companies, often without clear justification. For instance, quotes for basic repairs often exceed several thousand dollars, leading to feelings of being scammed or taken advantage of, particularly from clients who are more aware of standard market rates for these services.Questionable Sales Practices: Several reviewers mention aggressive upselling tactics during service visits. Clients felt pressured to purchase unnecessary add-ons or upgrades, further emphasizing a sales-driven approach rather than one focused on customer service. This inconsistency in pricing combined with attempts to upsell has led to allegations of deceptive practices.Inefficient Service and Poor Work Quality: Numerous customers express dissatisfaction with the quality of the work performed. Common issues include incomplete tasks, improper execution, or delays resulting in additional visits. Instances of technicians being allegedly unqualified or inexperienced have been noted, alongside narratives of jobs being botched and requiring corrections.Lack of Professionalism and Accountability: Reviews mention unprofessional behavior from representatives, including poor communication and disrespectful interactions when grievances are raised. There are accounts of management being dismissive, and a notable absence of willingness to resolve issues amicably, suggesting a lack of customer care ethos.Integrity and Trust Issues: A recurring concern revolves around trust and the company's integrity. Several customers express that Lickety Split places profit above ethical service delivery, leading to questions about the validity of their practices. Reports of requiring NDAs for refunds further exacerbate this concern, leading customers to feel they need to take defensive measures against a lack of accountability. In summary, the reviews paint a significant concern regarding the integrity, professionalism, and operational ethics of Lickety Split AC, Plumbing & Electric, suggesting potential customers should be cautious or consider alternatives. The combination of high costs, questionable sales tactics, and poor customer service highlights a company that may not prioritize customer satisfaction. Read less