Kingdom Based Plumbing

The reviews reflect a divided sentiment about Kingdom Based Plumbing. On one hand, customers commend various aspects of the service. Many reviews highlight the professionalism of Jason, noting his promptness, courtesy, and effective communication skills. Several customers appreciated the timely responses and efficient service, particularly during emergencies, which speaks to the company's commitme... Read more

The reviews reflect a divided sentiment about Kingdom Based Plumbing. On one hand, customers commend various aspects of the service. Many reviews highlight the professionalism of Jason, noting his promptness, courtesy, and effective communication skills. Several customers appreciated the timely responses and efficient service, particularly during emergencies, which speaks to the company's commitment to customer satisfaction in urgent situations. These positive experiences overwhelmingly emphasize reliability, which is essential for any service-oriented business. Conversely, the negative reviews reveal serious complaints about pricing transparency and service execution. One prominent issue involves allegations of bait-and-switch tactics concerning the pricing of repairs, specifically related to a water heater installation. Customers expressed feeling misled regarding costs, indicating a breakdown in trust. Furthermore, specific complaints about misdiagnosing issues and unnecessary charges suggest a lack of thoroughness in troubleshooting. Other customers reported dissatisfaction with the resolution of their plumbing problems, leading to frustration and a sense of being fleeced. In summary, while Kingdom Based Plumbing has displayed the ability to deliver commendable service to numerous clients, the significant concerns raised in a subset of reviews regarding honesty in pricing and thoroughness in service can undermine the overall reputation of the business. Consequently, potential customers might proceed with caution, weighing the risk of having an inconsistent experience. Read less