Eagerton Plumbing

The feedback for Eagerton Plumbing reveals a split perception among customers. Many reviewers commend the company's crew for being professional, courteous, and knowledgeable. Positive comments often mention favorable experiences with technicians who handled plumbing issues efficiently, were able to diagnose problems quickly, and provided valuable preventive advice. Several customers have expressed... Read more

The feedback for Eagerton Plumbing reveals a split perception among customers. Many reviewers commend the company's crew for being professional, courteous, and knowledgeable. Positive comments often mention favorable experiences with technicians who handled plumbing issues efficiently, were able to diagnose problems quickly, and provided valuable preventive advice. Several customers have expressed satisfaction with the pricing, noting that they received estimates significantly lower than those from competitors, alongside timely service which was particularly noteworthy during emergency calls. However, there is a visible trend of dissatisfaction encapsulated by complaints regarding hidden fees and unclear communication surrounding charges. Multiple customers reported unexpected costs, a lack of upfront disclosure about service charges, and instances where technicians did not follow through on promised actions, such as returning with invoices. These underlying issues of transparency and communication have clearly affected customer trust and satisfaction. The mention of diversity within the workforce also brought a significant point of contention. One reviewer explicitly indicated discomfort with the near absence of diversity in the company Read less