Aldridge & Sons Plumbing
2.8 /5 (49 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The overall sentiment regarding Aldridge & Sons Plumbing is mixed, with notable contrasts between positive and negative experiences. While many customers praised the company's quick response times, exceptional customer service, and skilled technicians, several reviews highlighted significant billing issues, perceived unprofessionalism, and inadequate problem resolution during service calls. Custom... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain repair
Garbage disposal repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Toilet installation
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
40%
- Professionalism
60%
- Experience
70%
- Completion
60%
Overview of Company Customer Sentiment Analysis in January
Analysis of the reviews reveals a polarized customer experience with Aldridge & Sons Plumbing. Many customers lauded the company's responsiveness and individual technicians for their professionalism and dedication. For example, several reviews commend the effective communication and follow-up provided by team members like Anita and Bill. Customers noted feeling reassured by the advice given and ap... Read more