A-1 Plumbing, Heating, Air Conditioning, and Refrigeration

The reviews of A-1 Plumbing reveal several key issues:Cost Concerns: A significant portion of the reviews voiced concern regarding the costs of services provided. Customers frequently expressed that charges were much higher than anticipated, leading to feelings of being overcharged. For example, one customer detailed an unexpected total of $604 for a simple gas leak diagnosis and repair, whic... Read more

The reviews of A-1 Plumbing reveal several key issues:Cost Concerns: A significant portion of the reviews voiced concern regarding the costs of services provided. Customers frequently expressed that charges were much higher than anticipated, leading to feelings of being overcharged. For example, one customer detailed an unexpected total of $604 for a simple gas leak diagnosis and repair, which left them feeling exploited given the short duration of the actual service.Lack of Transparency: Multiple reviewers indicated a lack of clear and upfront communication regarding pricing. Specifically, the distinction between the trip charge and additional fees for diagnostics was not made clear until after the technician arrived, which many interpreted as deceptive. The inability to get a complete quote before service contributed to a feeling of distrust towards the company.Poor Communication: Communication issues are notably highlighted in several reviews. Customers mentioned poor scheduling practices, such as receiving delays without timely updates. One reviewer stated they were late-rescheduled without notification until much later Read less