R&I Plumbing

The reviews for R&I Plumbing reflect a blend of positive and negative experiences among customers over the past month. Positive highlights include: - Rapid Response Time: One customer was particularly impressed with the quick arrival for an emergency repair within an hour. - High-Quality Work: Several reviews noted the excellence of the plumbing work performed, with mentions of attention to deta... Read more

The reviews for R&I Plumbing reflect a blend of positive and negative experiences among customers over the past month. Positive highlights include: - Rapid Response Time: One customer was particularly impressed with the quick arrival for an emergency repair within an hour. - High-Quality Work: Several reviews noted the excellence of the plumbing work performed, with mentions of attention to detail and professionalism. This seems to have fostered a sense of trust among clients, with one stating they have been a loyal customer for over ten years without any issues. Negatives noted are: - Missed Appointments: A critical point of frustration was a missed appointment where a customer reported that the plumber was a no-show and did not respond to calls. This lack of reliability is concerning and indicates a gap in customer service that needs attention. Overall, while many customers are satisfied with the quality and professionalism of R&I Plumbing, the inconsistency in appointments and responsiveness poses a risk to their reputation and customer loyalty. Future efforts should focus on improving communication and appointment reliability to align with the high standards noted in the reviews. Read less