Professional Trenchless Repair

This contractor's reviews are sharply polarized, with serious negative experiences pulling scores down significantly across all dimensions. Professionalism is heavily damaged by two reviews describing complete non-responsiveness after payment, a language barrier that impeded service delivery, and lateness — offset only partially by a few reviews praising politeness and promptness. Project comple... Read more

This contractor's reviews are sharply polarized, with serious negative experiences pulling scores down significantly across all dimensions. Professionalism is heavily damaged by two reviews describing complete non-responsiveness after payment, a language barrier that impeded service delivery, and lateness — offset only partially by a few reviews praising politeness and promptness. Project completion is the most critically impacted dimension: two detailed reviews describe a failed cast iron lining job that caused blockages, an undelivered inspection report, and a warranty that was entirely ignored for months, representing severe follow-through failures. Experience scores are similarly dragged down by documented poor workmanship on a cast iron lining job confirmed by an independent third-party plumber, though a couple of reviews do praise quick diagnosis and effective repairs. Pricing receives mixed signals — one review calls the company affordable and transparent, while another customer paid $500 and received nothing of value, making the net pricing score moderate at best. Read less