Horizon Plumbing

3.7 /5 (19 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

Horizon Plumbing has received a mixed response from its customers over the past month. While some users highlight positive experiences marked by timely service, professionalism, and reasonable pricing, others express frustration stemming from poor communication and missed appointments. These issues seem to hinder the overall customer experience, leading to dissatisfaction despite instances of good... Read more

Services Offered Verified by Business

Drain repair
Gas line installation
Gas line repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sump pump installation
Water heater repair
Water pipe installation

Business Details

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Workman Score

  • Price-friendly
    80%
  • Professionalism
    90%
  • Experience
    80%
  • Completion
    90%

Overview of Company Customer Sentiment Analysis in January

In the reviews analyzed, there is a clear dichotomy in customer experiences with Horizon Plumbing. On one hand, there are commendations related to professional service and competent repair work. For example, Tyler

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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