Overview of Company Customer Sentiment Analysis in January
The reviews for Master Home Services are overwhelmingly negative, with multiple customers expressing profound dissatisfaction with both the quality of work and the professionalism of Tom Betito. Customers describe him as dishonest and incompetent, detailing instances of significant financial losses due to poor workmanship and lack of accountability. Many reviewers reported being overcharged, exper... Read more
The reviews for Master Home Services are overwhelmingly negative, with multiple customers expressing profound dissatisfaction with both the quality of work and the professionalism of Tom Betito. Customers describe him as dishonest and incompetent, detailing instances of significant financial losses due to poor workmanship and lack of accountability. Many reviewers reported being overcharged, experiencing unfinished projects, and not receiving promised materials or reimbursements. A recurring theme is the lack of communication and follow-through, which has left customers feeling frustrated and betrayed. Overall, there is a strong sentiment urging potential clients to avoid this service. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews paint a picture of a company plagued by severe deficiencies in service delivery and customer relations. The predominant sentiment is one of anger and disillusionment. Multiple reviewers state that they experienced extensive delays, with some projects dragging on for months, and even years, beyond the promised completion dates. Customers frequently mention the incompetence of Tom and hi... Read more
The reviews paint a picture of a company plagued by severe deficiencies in service delivery and customer relations. The predominant sentiment is one of anger and disillusionment. Multiple reviewers state that they experienced extensive delays, with some projects dragging on for months, and even years, beyond the promised completion dates. Customers frequently mention the incompetence of Tom and his team, explicitly labeling him as untrustworthy and irresponsible. The lack of knowledge showcased by Tom, particularly in critical situations like plumbing emergencies, raised concerns over his qualifications, despite claims of licensure. A pattern emerges where customers report being charged excessively for basic tasks and encountering hidden fees. One reviewer mentioned a charge for removing a piece of paper from the toilet, highlighting a tendency towards unscrupulous billing practices. The phrase "overpriced" appears in several reviews, underscoring feelings that clients did not receive value for the money spent. Regarding responsiveness, many customers expressed frustration with Tom Read less
Write a Reviews
Add Photo
Share
Save
Follow