Diamonds Septic and Grease Trap

The reviews present a dichotomy in customer experiences with Diamonds Septic and Grease Trap. The negative review is quite detailed, illustrating multiple frustrations including:Quality of Work: The complainant feels that the drain field installation was subpar, leading to frequent need for septic tank pumping within a year. This suggests potential issues with workmanship or assessment that did no... Read more

The reviews present a dichotomy in customer experiences with Diamonds Septic and Grease Trap. The negative review is quite detailed, illustrating multiple frustrations including:Quality of Work: The complainant feels that the drain field installation was subpar, leading to frequent need for septic tank pumping within a year. This suggests potential issues with workmanship or assessment that did not meet expectations.Responsiveness and Communication: There is a strong sentiment of frustration regarding the company's communication. The reviewer mentions difficulty in reaching the owner, particularly when issues arose with the installation. This indicates a potential problem in customer service and post-installation support.Accountability: The customer expresses disappointment with how Kesha handled the situation regarding the drain field and a broken fence. The perceived lack of accountability and the need for persistent follow-ups before receiving reimbursement highlight a negative aspect of the company Read less