Big Lou

The review reveals significant negative sentiment towards Big Lou's Plumbing, highlighted by the use of terms like "scam artist," and descriptions of poor service and untrustworthiness. Customers express feelings of betrayal after receiving inadequate fixes for plumbing issues. The review specifically points out a cycle of problems that began with a simple toilet issue and escalated to flood damag... Read more

The review reveals significant negative sentiment towards Big Lou's Plumbing, highlighted by the use of terms like "scam artist," and descriptions of poor service and untrustworthiness. Customers express feelings of betrayal after receiving inadequate fixes for plumbing issues. The review specifically points out a cycle of problems that began with a simple toilet issue and escalated to flood damage, reflecting a serious concern about the quality and reliability of the services provided. Common findings include:Faulty Workmanship: The reviewer experienced not only ineffective repairs but also damage resulting from the initial service. This raises questions about the competency and professionalism of the plumbing services provided.Communication Issues: The reviewer mentions a lack of response from the company after the service was rendered, indicating issues with customer support and follow-through.Trustworthiness: A significant concern is the perception that the company engages in practices aimed at generating more work rather than genuinely solving problems. This has led to feelings of regret among customers who feel they were taken advantage of.Damage Control: The lasting impact of the services is evident, with the reviewer indicating unresolved physical damage (a stain on the ceiling) stemming from Big Lou Read less