A to Z Statewide Plumbing

A to Z Statewide Plumbing scores strongly on professionalism and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians — particularly named individuals like Joey, Ralph, Omar, Eben, and Rafael — who communicate clearly and treat customers respectfully. Project completion is generally solid, with most jobs finished as promised, though a meaningful minorit... Read more

A to Z Statewide Plumbing scores strongly on professionalism and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians — particularly named individuals like Joey, Ralph, Omar, Eben, and Rafael — who communicate clearly and treat customers respectfully. Project completion is generally solid, with most jobs finished as promised, though a meaningful minority of reviews describe no-shows, missed appointments, abandoned work, or jobs requiring multiple return visits to resolve correctly. The pricing dimension is the most significant drag on the overall score: a substantial number of reviewers across many years explicitly describe prices as excessive, opaque, or manipulative — including complaints about the $89 diagnostic fee, flat-rate pricing that can equate to over $1,000 per hour, and estimates that escalated significantly mid-job. While the company clearly delivers quality work in most cases, the recurring and consistent pricing complaints across a large review base prevent a higher overall score. Read less