A to Z Statewide Plumbing

Several reviews highlight commendable aspects of A to Z Statewide Plumbing, particularly praising their responsiveness and the professionalism of their technicians. Customers frequently mention positive interactions with specific plumbers, such as Joey and Eben, who are noted for their courteous demeanor, effective communication, and technical expertise. Many reviews indicate that the service was ... Read more

Several reviews highlight commendable aspects of A to Z Statewide Plumbing, particularly praising their responsiveness and the professionalism of their technicians. Customers frequently mention positive interactions with specific plumbers, such as Joey and Eben, who are noted for their courteous demeanor, effective communication, and technical expertise. Many reviews indicate that the service was prompt, with technicians arriving quickly and taking the time to explain plumbing issues and solutions, which contributes positively to customer confidence in the company's services. However, negative feedback surfaces prominently regarding pricing practices and service follow-through. A consistent theme among dissatisfied customers is the perception of inflated costs for minor jobs and a lack of transparent pricing. One reviewer specifically mentioned a discrepancy between an initial quote and the final charges, illustrating a concern for how estimates are formulated. Additionally, accounts of technicians failing to resolve issues despite multiple visits and requiring customers to seek solutions independently further mar the company's reputation. Several customers report feeling pressured during service appointments, with some reviewers accusing the company of attempting to upsell unnecessary services or parts. This sentiment of distrust suggests that, while the company may provide solid plumbing solutions, their business practices might lead to customer skepticism. In summary, while A to Z Statewide Plumbing is celebrated for its quick responses and technician professionalism, significant issues regarding pricing transparency and service reliability have emerged. Prospective customers may wish to weigh these factors when considering their plumbing needs and seek clear estimates before committing to service. Read less