On Demand Plumbing and Septic Corp

Across the reviews, a clear pattern emerges regarding the service quality provided by On Demand Plumbing and Septic Corp. Customers consistently highlight significant delays in response to service requests, with some waiting nearly a year for needed repairs. The inability to reach someone by phone due to a full voicemail box adds to the frustration, as does the infrequent email communication, whic... Read more

Across the reviews, a clear pattern emerges regarding the service quality provided by On Demand Plumbing and Septic Corp. Customers consistently highlight significant delays in response to service requests, with some waiting nearly a year for needed repairs. The inability to reach someone by phone due to a full voicemail box adds to the frustration, as does the infrequent email communication, which does not meet customer needs or expectations. Scheduled appointments have been noted as unreliable, with no-show instances reported frequently, indicating a lack of commitment to customer service. The overall impression is that the company does not honor its promises to repair or assist with existing issues, leading to heightened dissatisfaction. Customers express a strong desire for more professional and timely service, and many feel that their concerns are not taken seriously. This lack of accountability and support has culminated in a significant tarnishing of the company's reputation, warranting serious reflection on their customer service practices and operational effectiveness. Read less