Blue Moon Home Repair & Janitorial

The reviews for Blue Moon Home Repair & Janitorial reflect a highly negative sentiment. Customers express frustration due to missed appointments and a lack of communication from the company. The failure to show up for scheduled services, coupled with issues such as a full voicemail, indicates poor customer service and reliability, leading to a sense of disregard for customer commitments. --- In ... Read more

The reviews for Blue Moon Home Repair & Janitorial reflect a highly negative sentiment. Customers express frustration due to missed appointments and a lack of communication from the company. The failure to show up for scheduled services, coupled with issues such as a full voicemail, indicates poor customer service and reliability, leading to a sense of disregard for customer commitments. --- In analyzing the detailed sentiment and common findings from the reviews, it is clear that customers are experiencing significant dissatisfaction with the reliability of Blue Moon Home Repair & Janitorial. The core issue stems from a lack of punctuality and communication, as one reviewer specifically pointed out the company's failure to show up for an appointment without any prior notice. This has contributed to a perception that the company does not value its customers or take their commitments seriously. The recurring theme of unreturned calls and full mailboxes suggests systemic communication issues, further eroding trust in the company. Overall, the reviews indicate a pressing need for Blue Moon Home Repair & Janitorial to improve their appointment management and customer communication protocols to regain customer trust and enhance overall service satisfaction. Read less