Rooter Tooter Plumbing and Drain Service

The review is overwhelmingly negative and raises several critical issues regarding the service provided by Rooter Tooter Plumbing and Drain Service. The primary sentiments expressed include frustration, disappointment, and a sense of betrayal. Key elements from the review suggest that a customer felt wronged by the owner, identified as Scott, who allegedly exhibited unprofessional behavior by arri... Read more

The review is overwhelmingly negative and raises several critical issues regarding the service provided by Rooter Tooter Plumbing and Drain Service. The primary sentiments expressed include frustration, disappointment, and a sense of betrayal. Key elements from the review suggest that a customer felt wronged by the owner, identified as Scott, who allegedly exhibited unprofessional behavior by arriving without necessary tools or documentation. The customer perceived a predetermined approach where the owner seemed unwilling to perform any necessary plumbing diagnostics or repairs, which contributed to an overall sense of being scammed. Additionally, the customer's assertion that the company failed to appropriately investigate a potential plumbing problem raises concerns about the competence and reliability of the staff. The mention of sending inaccurate reports to an insurance-warranty company further complicates the trustworthiness of the company and suggests possible malpractice or negligence. The review also highlights the emotional toll such service experiences can have, particularly on elderly customers who may feel vulnerable and unable to contest unfair charges or poor treatment. In summary, Rooter Tooter Plumbing and Drain Service currently faces significant negative sentiment due to the perceived incompetence and unethical practices of its service personnel, particularly negatively impacting those who are at a disadvantage. Consumers considering this company may want to approach with caution based on the expressed experiences. Read less