ProMag Energy Group

Among the reviews analyzed, two prominent experiences were reported. One individual recounted a negative interaction involving an installation of a Trane unit. This reviewer described a troubling situation where the installed unit did not match the model submitted on the necessary permit application. The follow-up response from ProMag Energy was lacking; despite multiple attempts to resolve the si... Read more

Among the reviews analyzed, two prominent experiences were reported. One individual recounted a negative interaction involving an installation of a Trane unit. This reviewer described a troubling situation where the installed unit did not match the model submitted on the necessary permit application. The follow-up response from ProMag Energy was lacking; despite multiple attempts to resolve the situation through communication, the customer felt ignored and neglected. This experience paints a picture of potential problems in customer service and accountability, leading to significant dissatisfaction. In contrast, another reviewer shared a more positive experience during a routine checkup by a ProMag technician. This review indicated that the service was informative and beneficial, enhancing the customer Read less