Mike Scott Plumbing

Mike Scott Plumbing presents a deeply polarized review profile with a large volume of both strong praise and serious complaints across all four dimensions. Professionalism scores are dragged down significantly by recurring reports of rude office staff, condescending managers, no-call/no-shows, and unprofessional technician behavior, even though many individual technicians are praised by name for b... Read more

Mike Scott Plumbing presents a deeply polarized review profile with a large volume of both strong praise and serious complaints across all four dimensions. Professionalism scores are dragged down significantly by recurring reports of rude office staff, condescending managers, no-call/no-shows, and unprofessional technician behavior, even though many individual technicians are praised by name for being courteous and timely. Pricing receives mixed signals — some customers praise fair and reasonable pricing while a meaningful number report overcharging, billing disputes, hidden fees, and charges for incomplete or failed work. Project completion is a major weakness: numerous reviews describe the same problem recurring shortly after a paid repair, technicians leaving without resolving the issue, and the company refusing to return without additional charges despite no workmanship guarantee. Experience scores reflect a split between skilled, knowledgeable technicians who resolved issues efficiently and reports of inexperienced or incompetent workers who misdiagnosed problems, used improper techniques, or caused additional damage. Read less