911 Plumbing & Drain Cleaning

This single review paints a severely negative picture across nearly every dimension analyzed. The reviewer explicitly states the company misrepresented the scope of work, took nearly three times the promised duration to complete the job, caused unexpected property damage, and generated an unanticipated $400 water bill on top of a $12,000 contract. Professionalism and project completion scores are ... Read more

This single review paints a severely negative picture across nearly every dimension analyzed. The reviewer explicitly states the company misrepresented the scope of work, took nearly three times the promised duration to complete the job, caused unexpected property damage, and generated an unanticipated $400 water bill on top of a $12,000 contract. Professionalism and project completion scores are near-floor due to documented dishonesty, broken promises, and failure to deliver on timeline commitments. Pricing received a marginally higher floor score only because the job was technically completed rather than fully abandoned, but the hidden costs and misrepresentation severely undermine any value perception. Experience could not be scored as the review contains no commentary on technical skill or workmanship quality. Read less