Overview of Company Customer Sentiment Analysis in May
Only two reviews exist for this contractor, making any score highly unreliable. The first review (1-star, 2022) describes a severely negative experience including poor workmanship, exposed holes left in walls, persistent leaking pipes, lack of water pressure after a full repipe, and an estimated $30,000 in resulting repair costs — with no resolution or follow-up from the company. The second revi... Read more
Only two reviews exist for this contractor, making any score highly unreliable. The first review (1-star, 2022) describes a severely negative experience including poor workmanship, exposed holes left in walls, persistent leaking pipes, lack of water pressure after a full repipe, and an estimated $30,000 in resulting repair costs — with no resolution or follow-up from the company. The second review (5-star, 2020) praises timely scheduling, courteous and professional technicians, competent diagnosis of a sewer line issue, and fair pricing. These two reviews are in direct conflict with one another, producing middling averaged scores that do not reliably represent either outcome. With only two data points spanning different years and job types, no confident conclusion can be drawn about this contractor's typical performance. Read less