Overview of Company Customer Sentiment Analysis in January
The reviews for Carrigan Brothers LLC present a stark contrast in customer experiences. One reviewer expresses overwhelming satisfaction with a technician named Carlos, praising his professionalism, punctuality, and thoroughness in addressing a complex plumbing issue. This positive feedback highlights the quality of individual employees and their commitment to service. Conversely, another reviewer... Read more
The reviews for Carrigan Brothers LLC present a stark contrast in customer experiences. One reviewer expresses overwhelming satisfaction with a technician named Carlos, praising his professionalism, punctuality, and thoroughness in addressing a complex plumbing issue. This positive feedback highlights the quality of individual employees and their commitment to service. Conversely, another reviewer shares a disheartening experience, detailing a series of plumbing failures in their new home, compounded by rude service from the office staff. This reviewer is deeply dissatisfied due to the impact of inadequate workmanship and ongoing issues which they feel have caused significant disruption to their lives. Ultimately, the sentiments reflect a divide Read less