911 Restoration of Fort Myers

Three of four reviews speak positively about professionalism, praising promptness, communication, and courteous behavior, but one detailed 1-star review describes a serious and sustained pattern of missed appointments, ignored calls, and unreturned messages, which significantly drags the professionalism score down. Project completion is similarly mixed: two reviews describe jobs carried through to... Read more

Three of four reviews speak positively about professionalism, praising promptness, communication, and courteous behavior, but one detailed 1-star review describes a serious and sustained pattern of missed appointments, ignored calls, and unreturned messages, which significantly drags the professionalism score down. Project completion is similarly mixed: two reviews describe jobs carried through to satisfaction, while the 1-star reviewer explicitly states the job was not finished as promised and that repeated follow-up attempts were ignored over two months. Workmanship and skill were noted positively across three reviews, including specific praise for tiling work and thorough water extraction, lending moderate confidence to the experience score. Pricing was not mentioned in any review, so that dimension cannot be scored. Overall, the score reflects a contractor with genuine capability but a documented reliability problem that prospective customers should weigh seriously. Read less