Ricketts Roofing and Construction
1.0 /5 (1 Reviews Analyzed)
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FollowWorkman Score
77.5/100
Based on
118 reviews analyzed
Angi
Thumbtack
Google
Score Data Quality
Strong evidence
All dimensions well covered
Overview of Company Customer Sentiment Analysis in March
The recent review of Ricketts Roofing and Construction indicates significant dissatisfaction, particularly regarding professionalism and reliability. The reviewer experienced a lack of communication and accountability, illustrating a frustrating customer experience that raises concerns about the company's commitment to service from the very beginning of the engagement process.
Services Offered Verified by Business
Bathroom remodeling
Building additions
Deck construction
Gutter addition
Gutter installation
Gutter repair
Gutter replacement
Kitchen remodeling
Guest house or ADU construction
Manufactured home construction
Modular home construction
Single-family home construction
New structure construction
Plumbing inspection
Remodeling
Roof cleaning
New roof installation
Roof repair
Roof replacement
Reroofing
New room addition
Skylight installation
Structural repair
Overview of Company Customer Sentiment Analysis in March
The review highlights a crucial issue with customer service: the company's failure to honor a scheduled appointment despite confirmation by the customer earlier that day. The reviewer expressed frustration over waiting for an extended period (2.5 hours) without any follow-up or notification from the company, leading to significant disappointment. This situation suggests potential systemic issues ... Read more