The recent review of Ricketts Roofing and Construction indicates significant dissatisfaction, particularly regarding professionalism and reliability. The reviewer experienced a lack of communication and accountability, illustrating a frustrating customer experience that raises concerns about the company's commitment to service from the very beginning of the engagement process.
The review highlights a crucial issue with customer service: the company's failure to honor a scheduled appointment despite confirmation by the customer earlier that day. The reviewer expressed frustration over waiting for an extended period (2.5 hours) without any follow-up or notification from the company, leading to significant disappointment. This situation suggests potential systemic issues ... Read more
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