Leaky Pipes

A review of the shared feedback reveals a stark contrast in customer experiences with Leaky Pipes. The sentiments expressed range from strong disappointment to a singular positive note.Negative Experiences: - Several reviewers pointed to serious issues with reliability and communication. One customer noted that despite contacting the company for a quote, the service provider failed to show up ... Read more

A review of the shared feedback reveals a stark contrast in customer experiences with Leaky Pipes. The sentiments expressed range from strong disappointment to a singular positive note.Negative Experiences: - Several reviewers pointed to serious issues with reliability and communication. One customer noted that despite contacting the company for a quote, the service provider failed to show up and did not communicate about the cancellation. This led to an impression of dishonesty and unprofessionalism, with some indicating that they believe the company may be a scam. - Another reviewer reported dissatisfaction concerning the completed job, stating they were initially quoted a price but ended up paying significantly more without the project being finished, leading to a claim of "bait and switch." This suggests potential issues with transparency in pricing and the quality of service delivery.Positive Feedback: - The only favorable review highlighted a positive interaction with the staff over the phone and successful completion of a water heater installation. This customer appreciated the professionalism and cleanliness of the work carried out, indicating some level of competence within a specific context of service.Common Themes: - The primary theme across the negative reviews is poor communication and reliability, with customers expressing frustration over no-shows and unfinished projects. Many seemed to feel misled regarding pricing and service commitments, contributing to a sense of mistrust. - The contrast in experiences raises concerns about consistency in service quality, suggesting that while some employees or teams may deliver satisfactory results, there may be systemic issues within the company impacting others. In conclusion, the mixed reviews illustrate a troubling pattern of unprofessionalism overshadowing the few instances of commendable service, largely impacting the overall sentiment toward Leaky Pipes. Customers appear advised to approach this company with caution based on current aggregated experiences. Read less