Kintex Plumbing

The reviews for Kintex Plumbing reveal a mixed sentiment, with a significant emphasis on negative experiences. While there is a mention of competitive pricing, particularly regarding the water heater replacement, the overall feedback points to communication issues, dishonesty, and inadequate service. Customers have expressed frustration due to language barriers and perceived incompetence, leading ... Read more

The reviews for Kintex Plumbing reveal a mixed sentiment, with a significant emphasis on negative experiences. While there is a mention of competitive pricing, particularly regarding the water heater replacement, the overall feedback points to communication issues, dishonesty, and inadequate service. Customers have expressed frustration due to language barriers and perceived incompetence, leading to dissatisfaction and a strong recommendation to avoid the company. In detail, the majority of reviews highlight critical problems with communication, particularly due to language barriers as one reviewer mentioned that the staff primarily speaks Russian. This has evidently led to misunderstandings and an overall negative customer experience. Moreover, customers reported dissatisfaction with the quality of service. The first reviewer described a scenario where plumbing issues remained unresolved after multiple visits, further compounded by claims of dishonesty, such as the technician allegedly reporting a problem differently than it occurred. This has consequently resulted in the need for appeals, stressing a lack of accountability and professionalism. Contrarily, one review did mention a positive aspect regarding competitive pricing, indicating that Kintex can offer better rates compared to other plumbing service providers. However, this isolated positive sentiment is overshadowed by the more prevalent concerns regarding service quality and dishonest practices. Additionally, the mention of customers being able to solve issues themselves at a fraction of the expense reinforces the perception that the company may not have the necessary expertise or reliability. In summary, the consensus among the reviews paints a troubling picture of Kintex Plumbing, characterized by poor communication, service failures, potential dishonesty, and a strong warning for potential customers to seek alternative options for plumbing services. Read less