DCTech Plumbing

This contractor shows severe inconsistency across reviews. One detailed 1-star review documents a critical diagnostic failure (missed AC drain issue, charged for unnecessary service, defensive refund behavior), while a 5-star review praises quick replies and fair pricing. A third review from 2019 is neutral on execution. The professionalism score is dragged down by documented dishonesty and confro... Read more

This contractor shows severe inconsistency across reviews. One detailed 1-star review documents a critical diagnostic failure (missed AC drain issue, charged for unnecessary service, defensive refund behavior), while a 5-star review praises quick replies and fair pricing. A third review from 2019 is neutral on execution. The professionalism score is dragged down by documented dishonesty and confrontational behavior during dispute resolution. Project completion is severely compromised by the primary review's account of incomplete/incorrect diagnosis. Experience is questioned due to the misdiagnosis despite explicit customer instructions. The 5-star review provides some counterbalance but lacks specificity and cannot override the detailed failure account. Read less