Cohen Plumbing

Cohen Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in professionalism and technical expertise. The business excels at punctuality, communication, and customer service, with extensive evidence of responsive scheduling, courteous staff, and clear explanations of work. Experience scores are consistently high, reflecting Nicky's master plumber crede... Read more

Cohen Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in professionalism and technical expertise. The business excels at punctuality, communication, and customer service, with extensive evidence of responsive scheduling, courteous staff, and clear explanations of work. Experience scores are consistently high, reflecting Nicky's master plumber credentials and problem-solving ability. Pricing is generally perceived as fair and competitive, though a few reviews note higher costs. Project completion shows solid performance with most jobs finished on schedule, though three negative reviews highlight scheduling delays and one significant service failure involving an incomplete diagnosis that caused substantial damage. The family-run operation (Nicky and Stacey) receives widespread praise for integrity and customer-first approach. Read less