Bamboo Plumbing

All five reviews mention professionalism in some form, with four older reviews praising Josh Lowy's friendliness, punctuality, and communication, while the most recent review (2023) flags a clear gap in staff training and misleading advertising around free estimates, which meaningfully drags the professionalism score down. Pricing is mentioned positively in three reviews as fair and competitive, t... Read more

All five reviews mention professionalism in some form, with four older reviews praising Josh Lowy's friendliness, punctuality, and communication, while the most recent review (2023) flags a clear gap in staff training and misleading advertising around free estimates, which meaningfully drags the professionalism score down. Pricing is mentioned positively in three reviews as fair and competitive, though the 2023 review introduces a concern about an undisclosed $95 scheduling fee that conflicts with advertised free estimates. Project completion is well-supported across four reviews, with specific mentions of jobs finished quickly, follow-through on difficult problems others could not solve, and same-visit additional repairs. Experience scores highest in consistency, with multiple reviewers citing Josh's diagnostic skill, camera analysis, and ability to resolve issues that other plumbers failed to fix. However, the overall reliability of this score is significantly limited by the fact that four of five positive reviews are between five and seven years old, and the only recent review is negative. Read less