Atlantis Plumbing

Positive Sentiments: - A significant number of reviewers express satisfaction with the professionalism and punctuality of technicians like John Massey, Robert Camp, and others. Many customers commend their ability to diagnose problems quickly and explain solutions thoroughly. - Quick response times are frequently highlighted. Customers often appreciate same-day service, which is important in... Read more

Positive Sentiments: - A significant number of reviewers express satisfaction with the professionalism and punctuality of technicians like John Massey, Robert Camp, and others. Many customers commend their ability to diagnose problems quickly and explain solutions thoroughly. - Quick response times are frequently highlighted. Customers often appreciate same-day service, which is important in emergency plumbing situations. - Multiple reviews mention fair pricing and transparency regarding quotes, which adds to the trust customers feel towards the company. Discounts for first-time customers and veterans have been noted as added benefits.Negative Sentiments: - Some clients report having negative experiences related to aggressive upselling and what they perceive as overpriced services, leading to concerns about integrity and honesty. - There are reports of poor customer service interactions, particularly when dealing with scheduling issues or communication failures between customers and the office staff. - A small but notable number of reviews detail instances of work not being done to satisfaction, leading to subsequent leaks or unresolved plumbing issues, indicating potential inconsistency in service quality.Common Themes: - Technician Performance: While many customers rave about specific technicians and their helpfulness, several reviews point out inconsistencies in service quality, leading to mixed reviews on the company's overall reliability. - Communication Issues: A number of reviewers express frustration with the company Read less