Art Plumbing, AC & Electric

Art Plumbing, AC & Electric is facing significant criticism from customers, primarily due to perceived poor service and lack of communication. Many reviews highlight serious concerns over inflated costs for repairs, questionable practices during service calls, and experiences indicative of a company that prioritizes profit over customer care. Customers express frustration over their inability to r... Read more

Art Plumbing, AC & Electric is facing significant criticism from customers, primarily due to perceived poor service and lack of communication. Many reviews highlight serious concerns over inflated costs for repairs, questionable practices during service calls, and experiences indicative of a company that prioritizes profit over customer care. Customers express frustration over their inability to reach out to management and feelings of being pressured into expensive repairs without proper justification. Overall, the sentiment leans heavily negative, with repeated calls to avoid the company due to these issues. In detailing the reviews, common themes emerge that reflect a deep-seated dissatisfaction from customers. A frequent complaint is the lack of timely communication, as several reviewers describe instances where appointments were canceled without notice. Customers are also troubled by what they label as excessive and unreasonable pricing, especially in situations where they felt their issues were mishandled or misdiagnosed. The suggestion of hidden costs and aggressive upselling tactics leave many feeling scammed. Additionally, customers note that responses from customer service are insufficient and slow, with managers seldom returning calls after problems are reported. This negative sentiment is compounded by dissatisfaction with technical competency, with multiple reviewers describing incidents that indicate poor quality control and carelessness during service. Overall, trust in the company's integrity and competence appears to be severely lacking, motivating strong recommendations to seek services elsewhere. Read less