Colonial Plumbing

Colonial Plumbing shows a deeply polarized review pattern with stark contrasts between early positive reviews (2020-2023) and consistent negative feedback (2018-2019). Professionalism scores moderately due to mixed reports: Tim is described as friendly and courteous in positive reviews, but multiple customers report slow work pace and poor responsiveness (Facebook message ignored). Pricing is the ... Read more

Colonial Plumbing shows a deeply polarized review pattern with stark contrasts between early positive reviews (2020-2023) and consistent negative feedback (2018-2019). Professionalism scores moderately due to mixed reports: Tim is described as friendly and courteous in positive reviews, but multiple customers report slow work pace and poor responsiveness (Facebook message ignored). Pricing is the most critical weakness, with four separate reviews explicitly citing excessive charges—$384 for a simple sink hookup, bills 3-4 times higher than competitors, and charges for work not requested. Project completion suffers from documented issues including unnecessary pipe replacement, improper tool use, incomplete cleanup, and failure to honor customer specifications. Experience ratings reflect concerns about work quality and efficiency despite acknowledged technical skill. Read less