Tom's Plumbing Inc

Tom's Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in technical expertise and project completion. Professionalism is consistently praised with 89 mentions highlighting punctuality, communication, and courteous behavior from named technicians (Mike, Bob, Alan). Project completion scores well with 78 mentions of timely work and follow-through, tho... Read more

Tom's Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in technical expertise and project completion. Professionalism is consistently praised with 89 mentions highlighting punctuality, communication, and courteous behavior from named technicians (Mike, Bob, Alan). Project completion scores well with 78 mentions of timely work and follow-through, though a small number of callbacks and incomplete repairs are noted. Experience is highly rated with 68 mentions of skilled workmanship and problem-solving. Pricing presents the weakest dimension (76.8) with 32 mentions revealing mixed feedback: many customers praise fair and reasonable rates, but several complaints about estimates that increased significantly post-quote and markup concerns reduce confidence in this area. Read less