Port Orange Plumbing

The majority of recent reviews for Port Orange Plumbing highlight serious concerns regarding customer service and reliability. Common themes emerge across the reviews, including:Communication Issues: Numerous reviewers report difficulty in reaching the company, with many stating that calls were either not returned or went unanswered. The lack of communication about appointments, especially when th... Read more

The majority of recent reviews for Port Orange Plumbing highlight serious concerns regarding customer service and reliability. Common themes emerge across the reviews, including:Communication Issues: Numerous reviewers report difficulty in reaching the company, with many stating that calls were either not returned or went unanswered. The lack of communication about appointments, especially when the company fails to show up, greatly frustrated customers.Disappointment with Reliability: Several customers mention experiences where scheduled appointments were missed without any notification. There are specific complaints about the company forgetting about appointments or not prioritizing smaller jobs, leading to an overall feeling of neglect.Mixed Quality of Work: While some reviews mention positive outcomes from the plumbing work performed, with satisfaction regarding the quality and thoroughness, these responses are overshadowed by the complaints regarding delays and failures to deliver service as promised.Professionalism Concerns: A worrisome thread throughout these reviews is the reflection on the professionalism of both the company and its employees. Incidents of poor customer interaction, including rudeness from staff and an overall dismissive attitude toward customers seeking help, significantly impact the company's reputation.Customer Sentiment: Many customers express that they would consider taking their business elsewhere due to the consistent issues faced. Some even went as far as to suggest that their past positive experiences are not enough to outweigh current grievances. In summary, the reviews indicate a serious need for improvement in customer engagement and reliability from Port Orange Plumbing to regain customer trust and satisfaction. While there are indications of competency in plumbing skills, the overarching sentiment leans negatively due to operational and service-related flaws. Read less