Little Plumbing

The analysis of customer reviews reveals a polarized perception of Little Plumbing. One prominent issue is related to scheduling and communication; one reviewer reported a last-minute cancellation and poor notification methods, which led to loss of work time and inconvenience. This sentiment is echoed by another customer who experienced unprofessional behavior when a plumber refused to work due to... Read more

The analysis of customer reviews reveals a polarized perception of Little Plumbing. One prominent issue is related to scheduling and communication; one reviewer reported a last-minute cancellation and poor notification methods, which led to loss of work time and inconvenience. This sentiment is echoed by another customer who experienced unprofessional behavior when a plumber refused to work due to a past issue, suggesting a lack of proper record-keeping and customer service. In contrast, there are positive experiences, particularly praising the timely and professional service from an individual plumber who completed a hot-water heater installation effectively and at a competitive price. This duality suggests that while some customers may appreciate the quality of workmanship, operational and customer service practices may need significant improvement to ensure a consistently positive experience for all clients. Overall, Little Plumbing appears to have potential but needs to address the highlighted issues to enhance customer satisfaction. Read less