Dempsey Plumbing

Both reviews are severely negative and date from 2016–2018, making them older than 12 months and potentially stale. Review 1 criticizes overpricing, lack of upfront cost transparency, and hiring subcontractors with inflated fees. Review 2 describes poor responsiveness to emergency repairs, extended timelines for parts procurement, and use of generic parts that allegedly caused a leak. All four d... Read more

Both reviews are severely negative and date from 2016–2018, making them older than 12 months and potentially stale. Review 1 criticizes overpricing, lack of upfront cost transparency, and hiring subcontractors with inflated fees. Review 2 describes poor responsiveness to emergency repairs, extended timelines for parts procurement, and use of generic parts that allegedly caused a leak. All four dimensions show poor performance, but the sample size is critically small (n=2) and recency is a significant concern. A WW Score cannot be reliably calculated with fewer than 3 reviews. Read less