American Plumbing & Repair

This small family-run plumbing business receives generally positive feedback across professionalism and project completion, with reviewers noting punctuality, helpfulness, and follow-through on commitments. The one pricing-related review raises a concern about transparency — the customer felt surprised by a $75 call-out fee on top of the hourly rate, suggesting costs may not be clearly communica... Read more

This small family-run plumbing business receives generally positive feedback across professionalism and project completion, with reviewers noting punctuality, helpfulness, and follow-through on commitments. The one pricing-related review raises a concern about transparency — the customer felt surprised by a $75 call-out fee on top of the hourly rate, suggesting costs may not be clearly communicated upfront. Workmanship is described as competent but reviews lack detailed technical commentary, limiting confidence in the experience dimension. All reviews are older than 12 months (the most recent being from May 2020), which meaningfully reduces the reliability of this score for current performance. With only 4 reviews total, no dimension reaches full confidence and the WW Score should be treated as a preliminary indicator only. Read less