Milan and Son Plumbing

Positive Experiences: The majority of the reviews reflect a high level of customer satisfaction, particularly with the initial responsiveness of the company and the professionalism of its employees. Customers noted that representatives like Andre and workers like Shawn and Phil efficiently diagnosed and resolved plumbing issues, which included urgent situations such as broken pipes and water heate... Read more

Positive Experiences: The majority of the reviews reflect a high level of customer satisfaction, particularly with the initial responsiveness of the company and the professionalism of its employees. Customers noted that representatives like Andre and workers like Shawn and Phil efficiently diagnosed and resolved plumbing issues, which included urgent situations such as broken pipes and water heater installations.Timeliness and Efficiency: Several reviews emphasized how quickly Milan and Son Plumbing responded to service requests. In instances of emergency plumbing needs, clients reported that plumbing professionals arrived swiftly, often within an hour, completing jobs efficiently.Professionalism and Courtesy: Reviewers frequently mentioned the courteous nature of the technicians. Clients felt respected and valued, which positively influenced their perception of the service delivered. The technicians were commended not only for their technical skills but for their friendly demeanor and thorough cleanup after finishing the job.Quality of Work: Many customers lauded the quality of work furnished by Milan and Son Plumbing. Positive remarks about job execution included rapid installations and effective solutions to complex plumbing problems, reinforcing the company's reputation for reliability in service delivery.Negative Experience: A notable divergence in sentiment occurred with one customer who expressed dissatisfaction due to the company failing to complete a job and lacking communication post-service. This experience contributed to feelings of frustration and disappointment, especially after attempts to reach out for resolution went unanswered. This contrasting review highlights a potential weakness in customer service follow-up, indicating inconsistencies that the company might need to address.Environmental and Customer Conduct: There was concern about environmental responsibility as one reviewer noted unfavorable behavior of company personnel throwing trash out of their vehicle. This incident, while not related to the company Read less