I Find Leaks

Positive Experiences: The majority of the reviews reflect a high level of satisfaction with the service. Customers emphasize the quick response time, effective troubleshooting, and the polite and professional demeanor of the technicians. Reviewers often mention specific technicians, like Sonny and John, praising their expertise and helpfulness in dealing with emergencies, even under challenging co... Read more

Positive Experiences: The majority of the reviews reflect a high level of satisfaction with the service. Customers emphasize the quick response time, effective troubleshooting, and the polite and professional demeanor of the technicians. Reviewers often mention specific technicians, like Sonny and John, praising their expertise and helpfulness in dealing with emergencies, even under challenging conditions (e.g., inclement weather).Professionalism and Knowledgeability: Many reviewers describe the technicians as knowledgeable and professional. They consistently highlight how technicians not only identify the issue quickly but also take reasonable steps to mitigate problems. For example, one reviewer noted that the technician took the least intrusive path to address the leak, which showcases a commendable approach to customer service.Pricing Transparency: While most customers found the services to be reasonably priced, there is a notable critique regarding transparency related to the nature of the services offered. One reviewer felt misled about the company's focus on plumbing leaks alone, leading to additional costs for leak detection services elsewhere. This indicates a potential area for improvement in how the company communicates its service limitations.Recommendations: The sentiment surrounding customer recommendations is overwhelmingly positive, with many reviewers stating they would encourage others to use I Find Leaks, citing their positive experiences as a strong basis for endorsement. This suggests a high level of trust and confidence in the company's ability to handle plumbing-related issues effectively.Customer Care: Reviewers also mention the owner Read less