Formula Plumbing Services

The reviews for Formula Plumbing Services reflect a mixed spectrum of sentiments. Many customers commend the company for their quick response times, especially in urgent situations like leaks. They often cite the professionalism and kindness of the workers, making customers feel valued and prioritized. This aspect of their service seems to foster trust among clients, and several reviews indicate a... Read more

The reviews for Formula Plumbing Services reflect a mixed spectrum of sentiments. Many customers commend the company for their quick response times, especially in urgent situations like leaks. They often cite the professionalism and kindness of the workers, making customers feel valued and prioritized. This aspect of their service seems to foster trust among clients, and several reviews indicate a willingness to utilize their services in the future. However, there are notable reservations expressed in some reviews, primarily centered around pricing and service transparency. A few customers felt that the charges were steep, especially when it came to straightforward tasks like water heater installations. Concerns were also raised about having to pay for services that were ultimately ineffective, which left some customers frustrated. Communication issues also surfaced, particularly regarding changes in business ownership that were not communicated to clients. This has caused confusion and dissatisfaction among customers trying to arrange services based on past relationships with previous plumbers. Additionally, some reviews pointed out problems with the physical outcome of the work, such as accidental water damage to carpets during repairs. Although such incidents were addressed by the company, the resulting damages contributed to a less favorable impression for those customers. In conclusion, while Formula Plumbing Services is praised for their responsiveness and quality service, challenges remain concerning pricing clarity, communication, and attention to detail in the execution of work. Improvements in these areas could help enhance the overall customer experience. Read less