Climate Design

Climate Design demonstrates strong professionalism and technical expertise across most service interactions, with technicians consistently praised for punctuality, courtesy, and knowledge. However, the company is significantly hampered by recurring project completion issues—including incomplete work, follow-up failures, and installation defects that require multiple callbacks—and pricing conce... Read more

Climate Design demonstrates strong professionalism and technical expertise across most service interactions, with technicians consistently praised for punctuality, courtesy, and knowledge. However, the company is significantly hampered by recurring project completion issues—including incomplete work, follow-up failures, and installation defects that require multiple callbacks—and pricing concerns, with multiple customers reporting overcharges, aggressive upselling of unnecessary systems, and poor refund practices. While long-term contract customers report satisfaction, newer customers and those requiring complex work face higher risk of problems. The company's score reflects a split reputation: excellent day-to-day service delivery undermined by systemic issues in accountability and fair pricing. Read less