B&B Professional Plumbing & Air

B&B Plumbing receives strong praise in several reviews for technical knowledge, use of modern equipment, and skilled problem-solving — particularly from the plumber Kenny and technician Rocco. Professionalism scores are dragged down significantly by two reviews describing reckless and aggressive driving by company van operators, one review citing a rude response when a customer called to complai... Read more

B&B Plumbing receives strong praise in several reviews for technical knowledge, use of modern equipment, and skilled problem-solving — particularly from the plumber Kenny and technician Rocco. Professionalism scores are dragged down significantly by two reviews describing reckless and aggressive driving by company van operators, one review citing a rude response when a customer called to complain, and a detailed 1-star review describing deeply unprofessional communication and delays over a commercial job. Pricing is a concern: the one explicit pricing mention is a 1-star complaint about a $1,200 charge for a 30-gallon water heater installation, which a 25-year loyal customer found excessive. Project completion is mixed — positive reviews highlight follow-through and callbacks honored, but the commercial job review describes a 6-week delay to receive a quote and a near-useless camera CD with no measurements, indicating serious follow-through failures on at least one significant job. Read less