Acree Plumbing, Air & Electric

The overwhelming majority of reviews describe a company in serious operational failure across every dimension. Professionalism is devastated by a pervasive pattern of no-shows, last-minute cancellations, unreturned calls, rude staff, and management that is functionally unreachable — with only a small handful of positive technician-level interactions preventing a near-zero score. Pricing is rated... Read more

The overwhelming majority of reviews describe a company in serious operational failure across every dimension. Professionalism is devastated by a pervasive pattern of no-shows, last-minute cancellations, unreturned calls, rude staff, and management that is functionally unreachable — with only a small handful of positive technician-level interactions preventing a near-zero score. Pricing is rated extremely poorly, with dozens of reviewers describing quotes that were two to five times higher than competitors, aggressive upselling, hidden charges, and what multiple customers characterize as outright scam tactics. Project completion is catastrophically low: reviews describe unfinished installations left for weeks or months, failed inspections, warranty obligations ignored, parts never ordered or incorrectly ordered, and jobs that actively made problems worse. Experience scores marginally higher only because a small number of individual technicians (Aric, Edwin, Joshua, Devin, Pauli, Alex) received genuine praise for skill and knowledge, but the dominant pattern is inexperienced techs who misdiagnose, upsell instead of repair, and cause additional damage. The positive reviews, while genuine in tone for specific technicians, represent a small minority and do not offset the volume and severity of documented failures. Read less