Rich’s Rooter

With only two reviews, the picture of Rich's Rooter is sharply divided. The positive review praises Rich's knowledge of old plumbing, friendly demeanor, fair pricing, and ability to solve problems other plumbers could not — painting a picture of a skilled and personable specialist. However, the negative review is severe, describing poor communication, a messy and incomplete job, use of the custo... Read more

With only two reviews, the picture of Rich's Rooter is sharply divided. The positive review praises Rich's knowledge of old plumbing, friendly demeanor, fair pricing, and ability to solve problems other plumbers could not — painting a picture of a skilled and personable specialist. However, the negative review is severe, describing poor communication, a messy and incomplete job, use of the customer's own tools and equipment, blood left behind as a biohazard, and inferior replacement parts installed without consent. These two reviews pull scores in opposite directions across every dimension, resulting in middling scores that reflect genuine uncertainty rather than average quality. Both reviews are older than 12 months (2017 and 2018), meaning this data is significantly dated and may not reflect current performance. Read less