Pumps Plus Mcgregor Electric Motors

Pumps Plus receives strong praise across professionalism, project completion, and technical experience, with multiple reviewers highlighting Bob's honesty, responsiveness, and willingness to go above and beyond — including refusing payment for a quick fix and calling a customer back within minutes. The experience dimension is well-supported by specific accounts of accurate diagnosis, education o... Read more

Pumps Plus receives strong praise across professionalism, project completion, and technical experience, with multiple reviewers highlighting Bob's honesty, responsiveness, and willingness to go above and beyond — including refusing payment for a quick fix and calling a customer back within minutes. The experience dimension is well-supported by specific accounts of accurate diagnosis, education on equipment, and successful repairs. However, the pricing dimension is mixed: one reviewer explicitly complained about paying double the online price and being refused a refund even after purchasing a new motor, which meaningfully drags the pricing score down. The overall review base is small (7 reviews) and spans 2016 to 2023, with the most recent reviews being more positive, but the low volume limits confidence in the final score. Read less