Peters Plumbing Cape Coral

The reviews collected indicate a consistent pattern of grievances related to both service execution and customer service at Peters Plumbing Cape Coral. Multiple customers report significant delays and lack of action regarding essential plumbing services, such as drain field installation and well drilling. One reviewer highlighted a serious issue of human waste backing up after a faulty installatio... Read more

The reviews collected indicate a consistent pattern of grievances related to both service execution and customer service at Peters Plumbing Cape Coral. Multiple customers report significant delays and lack of action regarding essential plumbing services, such as drain field installation and well drilling. One reviewer highlighted a serious issue of human waste backing up after a faulty installation, pointing to severe workmanship issues. Regarding communication, several customers voiced frustrations about being unable to receive timely updates or responses from the company. Customers reported being hung up on, receiving excuses without resolution, and facing ghosting after payment was made. These negative interactions eroded trust, with customers feeling neglected and misled about the status of their projects. Specifically, one reviewer noted that the company failed to apply for necessary permits, illustrating a complete lack of accountability and attention to regulatory compliance. Financially, the sentiment leans heavily towards anger, with consumers feeling they have been financially exploited, as highlighted by the failure to process refunds even after acknowledging mistakes. In multiple instances, customers vividly recall the struggle to get their money back, emphasizing a lack of transparency and respect for client agreements. Overall, the company is portrayed as lacking professionalism, attention to detail, and integrity, with reviews suggesting a strong need for significant improvement in both service delivery and customer relationship management. Read less