Aztec Plumbing & Drains

The reviews show a significant division in sentiment towards Aztec Plumbing & Drains, with many customers expressing profound dissatisfaction regarding various aspects of their service. Common themes include:High Pricing and Perceived Overcharging: A recurring complaint is the high costs associated with services. Many customers report feeling gouged, with charges for simple repairs reaching exorbi... Read more

The reviews show a significant division in sentiment towards Aztec Plumbing & Drains, with many customers expressing profound dissatisfaction regarding various aspects of their service. Common themes include:High Pricing and Perceived Overcharging: A recurring complaint is the high costs associated with services. Many customers report feeling gouged, with charges for simple repairs reaching exorbitant amounts. For instance, reviews mention prices of $1600 for a clogged drain that another service handled at a much lower cost, and $265 for a straightforward task.Communication Issues: Many reviewers noted poor communication, including no-shows for scheduled appointments and a lack of timely responses from customer service. Customers often felt they were left uninformed about the progress of their services or delays.Inconsistency in Service Quality: Reviews indicate inconsistency in the service quality provided by different technicians. While some technicians received praise for being knowledgeable and effective Read less