All Septic All Plumbing

The feedback reveals a distinct division in customer experiences with All Septic All Plumbing. On one side, there are reviewers who praised the company for quick responses and effective service, highlighting specific technicians like Guillermo and Isreal for their thorough and caring approaches. These individuals often noted the professionalism, courtesy, and promptness of staff, which significant... Read more

The feedback reveals a distinct division in customer experiences with All Septic All Plumbing. On one side, there are reviewers who praised the company for quick responses and effective service, highlighting specific technicians like Guillermo and Isreal for their thorough and caring approaches. These individuals often noted the professionalism, courtesy, and promptness of staff, which significantly contributed to their positive experiences. However, this positive sentiment is overshadowed by numerous complaints. A common theme among the negative reviews is the chronic unreliability of service appointments, with several customers reporting no-shows or last-minute cancellations without proper communication or apologies. This led to considerable frustration, especially in emergencies where customers faced significant septic issues. Furthermore, pricing practices have emerged as another critical concern. Several reviewers expressed feeling overcharged or misled regarding service costs, with reports of unexpected fees or vague billing without proper justification. Customers questioning the necessity of suggested services and repairs further indicate a potential lack of transparency in the company's pricing strategies. Additionally, a noticeable number of reviews mention the company's customer service, describing it as unresponsive, especially after obtaining initial payment. Many customers indicated they felt ignored or dismissed when raising concerns regarding their service, contributing to a lack of trust in the company's processes. In conclusion, while All Septic All Plumbing has provided commendable service to some individuals, a significant portion of customers report negative experiences primarily related to service reliability, communication issues, and pricing transparency, ultimately recommending caution for prospective clients considering this company. Read less