AAlways Home

The reviews show a mixed but leaning-positive sentiment towards AAlways Home. On one hand, the company's commitment to providing a thorough inspection service and reasonable rates is highlighted positively. Customers repeatedly mention the professionalism and work ethic displayed, reinforcing a strong reputation for quality home inspection and repair services. Conversely, the reviews reveal a sig... Read more

The reviews show a mixed but leaning-positive sentiment towards AAlways Home. On one hand, the company's commitment to providing a thorough inspection service and reasonable rates is highlighted positively. Customers repeatedly mention the professionalism and work ethic displayed, reinforcing a strong reputation for quality home inspection and repair services. Conversely, the reviews reveal a significant concern regarding customer service. The specific incident described illustrates a lack of responsiveness, especially during pressing times, which can exacerbate the stress associated with home buying. When the reviewer attempted to seek clarification on inspection findings, the response received was considered rude and dismissive. This interaction has led to a sense of dissatisfaction with how customer inquiries, particularly urgent ones, are handled. In summary, AAlways Home excels in providing thorough inspections and reasonable costing, but there is an urgent need to enhance customer service protocols, particularly in terms of availability and communication during critical moments. Customers expect a friendly approach, especially given the high-stress nature of real estate transactions, and improving this aspect could greatly elevate the overall customer experience. Read less