A and S Plumbing & Sewer Cleaning

The prevailing sentiment among the reviews is overwhelmingly negative. Customers report feeling misled by the initial estimates, only to discover inflated charges upon completion of the work. A consistent theme in the reviews is the poor quality of the plumbing work performed, with instances of significant problems arising shortly after service, such as a flooded utility room. Additionally, the ... Read more

The prevailing sentiment among the reviews is overwhelmingly negative. Customers report feeling misled by the initial estimates, only to discover inflated charges upon completion of the work. A consistent theme in the reviews is the poor quality of the plumbing work performed, with instances of significant problems arising shortly after service, such as a flooded utility room. Additionally, the lack of responsiveness from the company exacerbated customer frustrations. Reviewers noted difficulty in getting follow-up communications, highlighting a major issue with customer service. In one instance, a customer mentioned that when they did manage to speak with a representative, they were informed of lengthy delays for remedying the issues, which further deepened their dissatisfaction. The use of harsh language like "BEWARE" and the mention of filing complaints with consumer protection entities such as the BBB indicates that customers not only had a poor experience but felt compelled to take further action to address their grievances. These key insights suggest that A&S Plumbing & Sewer Cleaning is facing significant reputational challenges due to the dissatisfaction of its clientele. Read less