Waterworks Well Drilling & Pump Service

Water Works demonstrates severe deficiencies in professionalism, particularly in communication and responsiveness. Five of six reviews explicitly criticize non-responsiveness, unreturned phone calls, and poor office management. Project completion is compromised by incomplete work, improper installations, and failure to follow through on promised callbacks and county notifications. While one early ... Read more

Water Works demonstrates severe deficiencies in professionalism, particularly in communication and responsiveness. Five of six reviews explicitly criticize non-responsiveness, unreturned phone calls, and poor office management. Project completion is compromised by incomplete work, improper installations, and failure to follow through on promised callbacks and county notifications. While one early review (2019) praised quick response and quality work, five subsequent reviews spanning 2016–2018 paint a consistent pattern of deteriorating service. Pricing appears fair based on limited data, but poor execution undermines value. Technical experience shows mixed results—some work is competent, but installation quality issues and inappropriate handling of backflow devices suggest knowledge gaps. Read less